Contact information
Contact Us
We’re here to help with your orders, questions, and support needs. Whether you need assistance with photo uploads, order tracking, product information, or anything else, the Pixique team is happy to assist you.
Customer Support
For general questions, order support, or product assistance, please contact us by email and our team will respond as quickly as possible.
Email: support@pixique.com
Business Hours
Our customer support team is available during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday & Sunday: Closed
Response times may vary during holidays and high-volume periods.
Order Support
If you are contacting us regarding an existing order, please include:
- Your order number
- The email address used during checkout
- A brief description of your issue or question
This helps us assist you more quickly.
Business & Partnership Inquiries
For bulk orders, photographer partnerships, collaborations, or business-related inquiries, please contact:
Email: business@pixique.com
Website
Visit our website anytime for orders, product information, and support resources.
Website: www.pixique.com
Thank you for choosing Pixique to print and preserve your memories.